Privacy Policy

Last updated: 27 August 2026

Arlish Co, trading through the ARLISHCO online store, respects your privacy. This notice explains the types of personal information we may collect, why we use it, when it may be shared, and the choices available to you.

Information we collect

Depending on how you use the store, we may process contact details, billing and shipping details, order and transaction information, account details, customer-support communications, device/browser information, IP address, approximate location derived from technical data, cookie identifiers, store-usage information, cart activity and marketing preferences.

How information is collected

Information can be provided directly by you, collected automatically through the website and cookies, or received from service providers that help operate payments, fraud prevention, analytics, shipping, customer support and ecommerce functions.

Why we use information

  • to provide the website and process orders;
  • to arrange payment, shipping, delivery, returns and customer support;
  • to authenticate accounts and prevent fraud, abuse and security incidents;
  • to maintain records and comply with legal obligations;
  • to improve products, website performance and customer experience;
  • to send marketing where permitted and according to your preferences.

Ecommerce platform and service providers

Our store uses third-party ecommerce infrastructure. Information submitted through the store may be processed by our commerce-platform, payment, logistics, analytics, communications, fraud-prevention and support providers where necessary to deliver their services. Those providers may process information in other countries subject to applicable safeguards and their own legal obligations.

Payments

Payment information is handled through the payment methods enabled at checkout and the relevant payment providers. We do not need to receive full card credentials in order to fulfil an order where the payment provider processes them directly.

Cookies and similar technologies

We and our service providers may use cookies or similar technologies for essential store functionality, security, preferences, analytics and, where enabled and permitted, advertising or marketing measurement. See our Cookie Policy for more information.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this notice, including order fulfilment, support, accounting, fraud prevention, dispute resolution and legal compliance. Different categories of information may have different retention periods.

Your choices and rights

Depending on the law applicable to you and the stage at which relevant privacy legislation applies, you may have rights concerning access, correction, deletion or erasure, withdrawal of consent, grievance redressal and other lawful requests. We may need to verify your identity before acting on a request. Marketing emails can be unsubscribed using the link provided in the communication.

Security

We use reasonable administrative, technical and organizational safeguards appropriate to the nature of the store and the information processed. No internet transmission or storage method is completely secure, so absolute security cannot be guaranteed.

Children

The store is intended for persons legally able to make purchases. We do not knowingly seek personal data from children for independent use of the store. Where applicable law requires verifiable parental consent for processing a child's personal data, we will follow the requirement when it becomes applicable to the processing concerned.

Changes to this notice

We may update this Privacy Policy to reflect changes in our practices, technology, service providers or legal requirements. The latest version will be posted here with its last-updated date.

Privacy contact

For privacy questions or requests, contact arlishco@gmail.com.