FAQ
Quick answers to common questions about shopping, delivery, returns and support at ARLISHCO.
What does ARLISHCO sell?
ARLISHCO curates modern electronics, useful gadgets and accessories for connected everyday life. Product specifications and compatibility information are shown on the relevant product page.
How much is delivery in India?
Standard delivery is complimentary on orders of ₹999 or more. A flat ₹59 standard-delivery charge applies below ₹999. The complete applicable charge is shown before payment. See Shipping & Delivery.
Is cash on delivery available?
Cash on delivery (COD) is available for eligible orders and serviceable pincodes, as confirmed at checkout. ARLISHCO does not add a separate COD handling fee under the current policy.
How long does delivery take?
Delivery is normally estimated at 1–8 business days after dispatch. Carrier operations, remote-area service, holidays and other circumstances can affect timing. See Shipping & Delivery.
How do I track my order?
Use the Track Your Order page. You can sign in to your customer account or use the tracking information supplied when your shipment is updated.
Can I change or cancel an order?
Contact us as quickly as possible. We will try to help before fulfilment progresses, but changes or cancellation cannot be guaranteed after packing, dispatch or carrier handover. See the Cancellation Policy.
What is the return or replacement window?
Eligible return or replacement requests should be raised within 7 days of delivery. Eligibility depends on the reason for the request, product condition, product-specific terms and applicable consumer law. See Returns, Refunds & Replacements.
What if an item arrives damaged, defective or incorrect?
Contact support promptly with your order number and clear photos or video of the item, packaging and issue where relevant. We will review the claim and provide the appropriate next step under our Returns, Refunds & Replacements policy.
How do refunds work?
Where verification or inspection is required, a refund is initiated after the claim is approved. Approved refunds are generally sent to the original payment method; the time to appear then depends on the bank or payment provider.
Does every product have the same warranty?
No. Warranty duration, provider and coverage can vary by product and apply only where expressly stated on the product page, packaging, invoice or manufacturer documentation. See Warranty & Product Support.
How can I contact ARLISHCO?
Use the Contact ARLISHCO form or email arlishco@gmail.com. For order help, include your order number and the email used at checkout.